Company News
Pay attention to these 5 points in China-Hong Kong logistics collection, and say goodbye to bad debts!
- Time：5/24/2022 Posted：联系我们-利博官网开户电话 153-6855-5551【开户办理】
- In the logistics of China and Hong Kong, collection is also a knowledge. Some people have to "close the door" every time they collect money, while some people collect money in a timely manner. The customer is very cooperative, which shows that collection skills are very important. When collecting money, you need to pay attention to the following: 5 o'clock:
1. Confirmation time
Before visiting the customer, you should call him in advance to confirm whether the time is the same as the originally agreed time and whether there are any new temporary changes. It is better to confirm the time in the first 5 days of visiting the customer. After confirming again, you still have time to make adequate preparations.
2. Confirm the amount
When confirming the time with the customer, it is also necessary to confirm the specific amount of the freight, whether the default amount of the two parties is the same, so as to avoid to the greatest extent that the two parties have inconsistent opinions after reaching the customer company, and then re-investigate the reason. If it is because of the customer's financial problems, it will leave a very bad impression on the customer. Therefore, you should confirm the details of the freight required to be recovered in advance.
3. Collect first and then sell
The habit of some Chinese and Hong Kong logistics business personnel to visit customers is to rush to talk about business as soon as they see a customer. This habit is not good. The purpose of visiting customers is to recover the payment for the goods, not to promote the product. The previous freight should be recovered in the first place, and new cooperation should be discussed after the freight is recovered.
4. Persevere to the end
Sometimes customers will use the best tricks of pushing, dragging, pulling, and cheating: 1. Push: customers push all problems to you, for example, they will say that the product has problems or defects, and the freight should be paid after the problem is solved. . 2. Procrastination: Customers will find reasons for delaying time, such as poor financial status, lack of funds, etc. 3. Pull: Pull is to make friendship, such as how many years we have been working with old customers, etc. 4. Cheat: such as "I'm sorry, director Long business trips and no return”, in fact, it is not at all but a common method used by customers to delay payment.
5. Remember not to be soft-hearted.
The salesman is always too soft-hearted when recovering the freight. For example, if the customer's funds are tight, let her owe a debt. If the customer is not a liar, the payment will be returned in a few days, etc. These are taboos for collection. The company provides logistics services between China and Hong Kong. It is a matter of course to collect the freight according to the agreed time. The company is not a charity organization. The situation, so the collection is remember not to be soft-hearted.
In the logistics industry in China and Hong Kong, it is not uncommon for customers to have no wages for several months because they cannot pay the freight. In such a situation, only the salesman should bear the loss. Therefore, it is recommended that you collect the above collection precautions and master the correct collection procedures and methods. Say goodbye to bad debts.
